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Customer uploads can not be eliminated unless they break Google's content policies (off-topic, offending, deceptive). Flag genuinely troublesome images through the image-level menu; do not flag unflattering-but-accurate ones Google declines such requests and repeated flagging can minimize profile trust signals.

Profiles that include media weekly program measurably higher views in the Efficiency tab than profiles that published once at setup and then stopped. Deal with media as a continuous deliverable, not a setup task. The old Insights tab was replaced by the Performance tab in 2023 and substantially overhauled again in 2026.
An excellent weekly read takes five minutes and tells you whether category-level SEO work is landing. Performance divides searches into direct (brand-name), discovery (category or service terms), and branded-adjacent (rival or adjacent-brand queries). Increasing discovery ratio is the cleanest single sign that classification and content work is moving the profile beyond its existing audience.
Each action maps to a various stage of the local funnel. Track the ratio, not simply the raw numbers a profile with 500 views and 40 direction demands is performing far much better than one with 5,000 views and 50 demands.
The 2026 update added a brand-new row that splits impressions by surface: classic local panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share a rising proportion of views originating from AI summary cards is the defining local-SEO metric of 2026. If your AI-surface share is below 15%, your profile is either missing grounding material (item descriptions, detailed evaluations) or is contending in a vertical where Google has not yet rolled out summaries.
The benchmark is a sign instead of definitive you can not see which peers are included but sustained below-median performance on views or action rate is a signal to audit main category, description efficiency, and media freshness. Pull Performance information into Looker Studio via the main GBP adapter for cross- location reporting.
Google has explained local ranking as a function of 3 factors for over a years: distance, importance, and prominence. That framing still holds in 2026, but each aspect has actually gathered sub-signals that separate top-performing profiles from stagnant ones. The impact of agentic search AI assistants issuing queries on behalf of a user has actually further blurred distance by broadening the radius of what counts as "near me". Still the single biggest factor for most regional inquiries.
A dental professional whose description checks out "Family dentist offering cleansings, lightening, veneers, and pediatric care" will match more discovery queries than one that checks out "Your relied on regional dentist". The most complex factor. Consists of backlink profile of the linked site, citations across the local-citation chart (Yelp, TripAdvisor, BBB, industry directory sites), evaluation count, evaluation velocity, evaluation sentiment, and offline brand recognition (news points out, sponsorships).
A different sub-signal that Google has significantly weighted. Profiles getting fresh reviews each week outrank otherwise-equivalent profiles whose newest review is three months old. Cadence matters more than volume at the margin. Tie review requests to a functional turning point (service conclusion, delivery, follow-up call) so the cadence is automated instead of campaign-driven.
Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directories and not others each disparity makes Google somewhat less positive about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the leading 20 highest-authority disparities quarterly.
Profiles with abundant grounding content (in-depth reviews, substantive items, linked service pages) are pointed out inside Overviews; thin profiles are excluded. Everything above still uses when you run one profile.
Riverside CA Local SEOA dental practitioner whose description checks out "Family dentist offering cleansings, bleaching, veneers, and pediatric care" will match more discovery inquiries than one that checks out "Your trusted regional dentist". The most complicated aspect. Consists of backlink profile of the linked site, citations throughout the local-citation chart (Yelp, TripAdvisor, BBB, industry directories), review count, review velocity, evaluation sentiment, and offline brand name recognition (news discusses, sponsorships).
A different sub-signal that Google has increasingly weighted. Profiles receiving fresh reviews every week outrank otherwise-equivalent profiles whose newest review is 3 months old. Cadence matters more than volume at the margin. Tie evaluation demands to a functional turning point (service completion, delivery, follow-up call) so the cadence is automatic instead of campaign-driven.
Riverside CA Local SEOSuite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each inconsistency makes Google somewhat less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the leading 20 highest-authority inconsistencies quarterly.
Profiles with rich grounding material (comprehensive reviews, substantive items, connected service pages) are pointed out inside Overviews; thin profiles are left out. Cross-reference with our for context on the 2026 shifts. Whatever above still applies when you run one profile. The mechanics change materially above about 10 areas. The legacy per-profile interface sundown in 2025 all management now streams through with Area Groups, business Profile API for programmatic updates, and a hardened policy structure that specifically attends to AI-generated material.
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